Turkish Airlines Cancellation Policy: Everything You Need to Know

Traveling for work or leisure often involves last-minute changes. Turkish Airlines, the national carrier of Turkey, offers an extensive global network along with flexible cancellation options. Understanding the Turkish Airlines cancellation policy helps you avoid unnecessary fees and stress. This guide explains how cancellations work, which fares are flexible, refund eligibility, and how to cancel your flight.

For assistance, call Turkish Airlines customer service at 0800 050 1565 or 1-833-282-5490.

Turkish Airlines Cancellation Policy: Overview

The cancellation policy depends on your fare type, cancellation timing, and how the booking was made. You can cancel flights booked online, via travel agents, or at the airport. Key highlights include:

Free cancellations within 24 hours of booking (if flight is 7+ days away)
Refund eligibility varies by fare class
Refunds are typically issued to the original payment method

24-Hour Risk-Free Cancellation

Turkish Airlines offers a risk-free cancellation window of 24 hours after booking:

Booking must be made directly through the airline (website or app)
The flight must depart at least 7 days later
Full refund with no cancellation fees

Need help? Call 1-833-282-5490.

Cancellation Policy by Fare Type

Economy Promotional Fares

Lowest priced tickets
Usually non-refundable
Changes/cancellations often not allowed or come with high fees

Economy Flexible Fares

Allows changes and cancellations for a fee
Refunds processed to the original payment method

Business Promotional Fares

Moderately flexible
Changes and cancellations allowed for a fee

Business Flexible Fares

Most flexible option
Cancel anytime before departure for a full refund

How to Cancel a Turkish Airlines Flight

1. Online via Website

Visit turkishairlines.com
Click “Manage Booking” or “My Trips”
Enter your booking reference and last name
Follow the prompts to cancel your ticket

2. Using the Mobile App

Log in to the Turkish Airlines app
Tap “My Trips”
Select the flight you wish to cancel
Follow the guided steps

3. Customer Support

Call Turkish Airlines at 1-833-282-5490 for help with cancellations, refunds, or booking changes.

4. Airport Ticket Office

You can also visit a Turkish Airlines counter at the airport for last-minute or complex cancellations.

Turkish Airlines Refund Policy

Refunds depend on fare rules and when you cancel
Typically refunded to the original payment method within 7–20 business days
Miles bookings are refunded to your Miles&Smiles account
Cancellation/admin fees may be deducted

Note: Non-flexible fares may only refund unused taxes or specific segments. For help, contact 1-833-282-5490.

Airline-Initiated Cancellations

If Turkish Airlines cancels your flight due to operational reasons or bad weather:

You are eligible for a full refund
You may be rebooked on the next available flight at no cost
Compensation may apply under EU law EC 261/2004 (for flights from the EU)

Make sure your booking includes updated contact details to receive SMS or email notifications.

COVID-19 & Medical Cancellations

Although most COVID-19 policies have expired, medical cancellations are still considered in exceptional cases:

Provide medical documentation for a fee waiver
Call customer support to process medical-based cancellations

No-Show Policy

Missing a flight without notifying the airline is considered a no-show
You may lose the entire ticket value
Call before departure to possibly receive a partial refund or rescheduling option

Travel Insurance Tip

Turkish Airlines recommends purchasing travel insurance to protect yourself from last-minute cancellations and medical emergencies. Most third-party insurers cover non-refundable costs.

Tips to Avoid Cancellation Fees

Choose flexible fares when possible
Cancel within 24 hours of booking for a full refund
Use Miles&Smiles for more flexible refund and rebooking options
Keep mobile notifications turned on for alerts from the airline

Conclusion

Turkish Airlines offers flexible cancellation policies across fare classes. Whether you're booking a promotional economy ticket or a Business Flex seat, understanding the cancellation terms can save you money and time. Cancellations are easy to manage online, via the app, or through customer service. Be sure to review fare rules before purchasing and act quickly if plans change.

Frequently Asked Questions

Is it free to cancel a Turkish Airlines flight?

Yes, if you cancel within 24 hours of booking and your flight is at least 7 days away.

How can I cancel my Turkish Airlines ticket online?

Go to turkishairlines.com → “Manage Booking” → Enter details → Cancel.

Are promotional fares refundable?

Usually not. Promotional fares are often non-refundable or come with high cancellation penalties.

When will I receive my refund?

Refunds are typically processed in 7 to 20 business days.

What if Turkish Airlines cancels my flight?

You’ll be offered a full refund or a free rebooking. Additional compensation may apply depending on local regulations.

Can I cancel a Miles&Smiles reward flight?

Yes, and your points will be refunded. A small cancellation fee may apply.

What happens if I miss my flight?

It's treated as a no-show. The ticket may be forfeited, but calling in advance could allow partial refunds or rebooking.

How much is the cancellation fee for Business Class?

It varies by fare type. Business Flex fares usually have no cancellation fees.

Can I cancel my ticket using the mobile app?

Yes, the Turkish Airlines app allows cancellations via “My Trips.”

What if I cancel due to an emergency?

Provide valid documentation and Turkish Airlines may waive cancellation fees at their discretion.

Aeromexico's Flight Cancellation Policy:

Aeromexico Airlines, Mexico’s national carrier based in Mexico City, offers a convenient and flexible cancellation policy.

Aegean Airlines Cancellation Policy:

Travel plans don’t always go as expected, and that’s where understanding an airline’s cancellation policy becomes essential.

Air Arabia Cancellation Policy:

Travel plans can change at a moment’s notice—whether it’s due to an unexpected event, a scheduling conflict, or simply a change of heart

Air Canada Cancellation Policy:

Air Canada, Canada’s largest full-service airline, offers a flexible and customer-friendly cancellation policy to accommodate the evolving needs of travelers.

Air France Cancellation Policy:

Travel plans can change quickly. Understanding Air France's cancellation policy helps you save time, money, and hassle.

Alaska Airlines Cancellation Policy:

Among the well-known airline services is Alaska Airlines. Its main office is located in SeaTac, Washington.

Allegiant Air Flight Cancellation Policy:

One well-known low-cost carrier in the US is Allegiant Air. Allegiant Air, which has its headquarters in Las Vegas, Nevada, offers reasonably priced air travel to many locations throughout the nation.

American Airlines Cancellation Policy:

Travel plans can change for any number of reasons—unexpected events, schedule conflicts, or simply a change of heart.

Avelo Airlines Cancellation Policy:

Sometimes you come across a situation when you have to change your plans. Cancelling your plans can be disheartening, ...

Breeze Airways Cancellation Policy:

Travel plans can change at a moment’s notice—whether due to emergencies, shifting schedules, or weather disruptions.

British Airways Cancellation Policy:

A British Airways cancellation policy is applicable when a passenger or British Airways cancels a flight for a variety of reasons

Cathay Pacific Airlines Cancellation Policy:

Planning a trip can be exciting, but unexpected changes happen. Whether it’s a personal emergency, a shift in your business schedule

China Eastern Airlines Cancellation Policy Explained:

Travel plans don’t always go as expected, and having a clear understanding of an airline’s cancellation policy can save you time, money, and stress.

China Southern Airlines Cancellation Policy:

Travel doesn’t always go as planned. Whether it’s due to a change in schedule, an unexpected emergency, or just a change of heart, the need to cancel or modify a flight can arise.

Delta Airlines Cancellation Policy:

For many years, Delta Airlines, a well-known American airline, has been providing travellers with outstanding travel experiences.

EgyptAir Cancellation Policy:

EgyptAir, the national flag carrier of Egypt, has long served travelers with reliable and convenient air travel options across the globe.

Emirates Airlines Cancellation Policy:

When it comes to premium air travel, Emirates Airlines is often the first choice for passengers seeking luxury, convenience, and top-tier customer service.

Envoy Air Cancellation Policy:

Envoy Air, a regional carrier and wholly-owned subsidiary of American Airlines Group, operates a significant number of regional flights across the United States, Canada, Mexico, and the Caribbean under the American Eagle brand

Etihad Airways Cancellation Policy:

Planning a trip involves plenty of excitement and anticipation, but sometimes, things don’t go as planned.

Fiji Airways Cancellation Policy:

Fiji Airways, the national airline of Fiji, provides reliable connections between the Pacific Islands and key international destinations including Australia, New Zealand, the U.S., and Asia.

French Bee Cancellation Policy:

French Bee is a renowned low-cost, long-haul airline based in France, offering budget-friendly international travel to destinations including the U.S.

Frontier Airlines Cancellation Policy:

Travel plans can sometimes change without warning. Whether it's due to an unexpected event, work obligations, or a shift in personal plans

Hawaiian Airlines Cancellation Policy:

Travel is full of surprises—weather delays, sudden changes in schedule, or even personal emergencies.

Horizon Air Cancellation Policy:

Travel plans can change unexpectedly, and understanding an airline's cancellation policy is crucial to minimize disruptions and financial losses.

Iberia Airlines Flight Cancellation Policy:

Flight plans can change at a moment’s notice, and if you're flying with Iberia Airlines, it’s important to understand how their cancellation policy works.

IcelandAir Cancellation Policy:

When planning a trip, knowing your airline’s cancellation policy is just as important as securing the right flight.

IndiGo Airlines Cancellation Policy:

Travel plans don’t always go as expected. Whether you need to delay your journey, change your itinerary, or cancel a booking altogether

ITA Airways Flight Cancellation Policy:

Travel plans can change unexpectedly, and when that happens, knowing your airline’s cancellation policy can save you both time and money.

Japan Airlines Cancellation Policy:

When it comes to travel, plans can shift for countless reasons. Whether it's a change in schedule, an emergency, or simply a change of heart, knowing the cancellation policy of the airline

JetBlue Airlines Flight Cancellation Policy:

Whether you’re a frequent flyer or planning a once-in-a-year getaway, life can throw unexpected surprises your way.

KLM Airlines Cancellation Policy:

Planning a trip is exciting, but sometimes life has different plans for us. Whether it’s a last-minute emergency, a change of heart, or new travel restrictions, knowing the KLM Airlines cancellation policy

Korean Air Flight Cancellation Policy:

Flight cancellations can be frustrating, especially when you're unsure of the rules or how to get your money back.

LATAM Airlines Cancellation Policy:

A Simplified Guide for Stress-Free Travel Changes Life is full of unexpected turns—your travel plans shouldn’t add to the chaos.

Lufthansa Airlines Flight Cancellation Policy:

Flight plans don’t always go as expected — from unexpected emergencies to changes in travel schedules, cancellations are sometimes unavoidable.

ANA Airlines Cancellation Policy:

Travel plans can change unexpectedly, and when they do, understanding your airline's cancellation policy is crucial.

Norse Atlantic Airways Cancellation Policy:

Norse Atlantic Airways, a Norwegian low-cost, long-haul airline, offers affordable transatlantic flights.

New Pacific Airlines Flight Cancellation Policy:

When travel plans change, understanding your airline’s cancellation policy can save you time, stress, and potentially money.

Qantas Airways Cancellation Policy:

Travel plans can change at any moment, and Qantas Airways understands this reality.

Qatar Airways Flight Cancellation Policy

Travel plans can change unexpectedly, and understanding the cancellation policies of your airline is crucial.

Royal Jordanian Airlines Cancellation Policy:

When travel plans take an unexpected turn, knowing the fine print of your airline’s cancellation terms can save both stress and money.

Scandinavian Airlines Flight Cancellation Policy

Travel plans can change unexpectedly, and understanding the cancellation policies of your airline is crucial.

Singapore Airlines Cancellation Policy

Travel plans can change unexpectedly, and understanding the cancellation policies of your airline is crucial.

SkyWest Airlines Cancellation Policy:

SkyWest Airlines operates as a regional carrier for major U.S. airlines such as United Airlines, Delta Air Lines, American Airlines, and Alaska Airlines.

Southwest Airlines Flight Cancellation Policy:

When it comes to flexibility and customer-friendly policies, Southwest Airlines sets a high standard in the aviation industry.

Spirit Airlines Cancellation Policy:

When it comes to budget-friendly travel across the U.S., the Caribbean, and Latin America, Spirit Airlines is a go-to carrier for many travelers.

Sun Country Airlines Flight Cancellation Policy:

When planning a trip, flexibility matters. Whether your schedule changes, an emergency arises, or plans simply don’t work out, knowing your airline’s cancellation policy can save you from unexpected stress and financial loss.

SWISS Airlines Cancellation Policy:

Travel plans can change for any number of reasons. Whether it’s due to unexpected life events, business rescheduling, or a simple change of mind

Turkish Airlines Cancellation Policy:

Whether you're traveling for business or leisure, having flexibility in your travel plans is essential.

Understanding EVA Airways Flight Cancellation Policy:

Travel plans can often change due to unforeseen circumstances, and EVA Airways recognizes the importance of providing flexibility to its passengers.

United Airlines Flight Cancellation Policy:

Travel plans can be unpredictable, and sometimes, changes or cancellations are necessary.

Vueling Airlines Flight Cancellation Policy:

Travel plans can change in an instant, and knowing the Vueling Airlines flight cancellation policy can save you both time and money.

PSA Airlines Cancellation Policy:

Travel plans can change for various reasons, and understanding the cancellation policy of your airline can help avoid unnecessary stress and fees.

Republic Airways Cancellation Policy:

Travel plans can change for various reasons, and understanding the cancellation policy of your airline can help avoid unnecessary stress and fees.