SkyWest Airlines Cancellation Policy: Everything You Need to Know

SkyWest Airlines does not sell tickets directly. Instead, it operates flights on behalf of major U.S. airlines, including United Airlines, Delta Air Lines, American Airlines, and Alaska Airlines. If you need to cancel or modify a SkyWest-operated flight, the cancellation and refund policies depend on the airline you booked through—not SkyWest itself.

Still, it’s helpful to understand how cancellations work, especially if you're hoping for a refund or flight credit. For assistance, you can contact customer service at 1-833-282-5490.

SkyWest’s Role in Bookings

SkyWest operates over 2,000 daily flights across North America under these regional brands:

• United Express
• Delta Connection
• American Eagle
• Alaska SkyWest

If your ticket says “Operated by SkyWest,” that simply means SkyWest is flying the plane for one of its partner airlines. Your cancellation rights, however, are governed by the policies of the partner airline you booked with.

For example, if you booked a SkyWest-operated flight through Delta, you must cancel or modify your flight through Delta—not SkyWest.

For help, call 1-833-282-5490.

How to Cancel a SkyWest-Operated Flight

a. Delta Connection (Operated by SkyWest)

1. Visit Delta’s website or app.
2. Select “My Trips.”
3. Enter your last name and confirmation number.
4. Choose “Cancel Flight.”
5. Check refund eligibility and confirm cancellation.

Delta offers a 24-hour risk-free cancellation window after booking.

Need assistance? Call 1-833-282-5490.

b. United Express (Operated by SkyWest)

1. Visit United’s website.
2. Log in or enter your booking number.
3. Navigate to “My Trips.”
4. Select “Cancel.”

United provides 24-hour free cancellation and does not charge change fees on most domestic flights.

Need assistance? Call 1-833-282-5490.

c. American Eagle (Operated by SkyWest)

1. Visit the American Airlines website or app.
2. Click on “Manage Trips.”
3. Enter your booking details.
4. Select “Cancel.”

Refund eligibility depends on your ticket type. Contact 1-833-282-5490 for help.

d. Alaska SkyWest

1. Visit Alaska Airlines’ website.
2. Go to “Manage Trip.”
3. Select your flight, then choose “Cancel.”

Alaska Airlines offers waived changes for eligible tickets and 24-hour free cancellation on most fares.

Cancellation Rules and Refunds

Because SkyWest operates under its partner airlines, your cancellation and refund eligibility depends on their policies. Here's a general overview:

• 24-Hour Free Cancellation: All major U.S. airlines (Delta, United, American, Alaska) allow free cancellation within 24 hours of booking if made at least 7 days in advance.
• Refundable Tickets: Eligible for a full refund to the original payment method.
• Non-Refundable Tickets: Usually eligible for credit or a travel voucher.
• Flight Canceled by Airline: If SkyWest cancels your flight (due to weather or operational issues), the partner airline may offer:
  • Free rebooking
  • Travel credit
  • A full refund

For help, contact 1-833-282-5490.

Change Fees and Rebooking

Most major U.S. airlines have eliminated change fees on standard fares. Here’s a breakdown:

• Delta: No change fees for most fares (excluding Basic Economy).
• United: No change fees for Economy and Premium classes (excluding Basic Economy).
• American: No change fees for most fares (Basic Economy excluded).
• Alaska: No change fees on Main and First Class fares.

If the new flight costs more, you must pay the fare difference.

Weather-Related Cancellations

SkyWest flights, especially at smaller regional airports, may be delayed or canceled due to weather.

In such cases:

• You can usually rebook for free.
• Airlines may issue waivers to remove change or cancellation fees.
• Always check your airline’s travel alerts or advisories.

Need help? Call 1-833-282-5490.

How to Get a Refund or Travel Credit

Depending on your situation, you may be eligible for:

• A full refund to your original form of payment
• Travel credit for future use
• Fee waivers (especially in emergencies with documentation)

Request refunds via the airline’s “My Trips” section or by calling their customer support.

Who to Contact for SkyWest Flight Issues

Since SkyWest does not handle ticketing, all changes, cancellations, or refunds must go through the airline you booked with (Delta, United, American, or Alaska).

For general info, visit skywest.com.

For live support, call 1-833-282-5490.

Conclusion

SkyWest operates flights for major airlines but does not sell tickets or handle cancellations directly. That means your cancellation policy, refund eligibility, and rebooking options depend on the partner airline you booked through.

Key reminders:

• Review fare rules before booking.
• Use the 24-hour cancellation policy when possible.
• Contact the airline—not SkyWest—for cancellations or changes.

If your flight gets canceled, contact the booking airline to explore rebooking or refund options. For quick assistance, call 1-833-282-5490.

Frequently Asked Questions (FAQs)

Can I cancel a SkyWest flight through SkyWest?

No. You must cancel through the airline you booked with (Delta, United, American, or Alaska).

What if my SkyWest flight is canceled?

The partner airline will assist with rebooking or offer a refund/credit depending on the situation.

Does SkyWest have its own cancellation policy?

No. SkyWest follows the policies of the airline it operates the flight for.

How do I get a refund for a SkyWest flight?

You must request it from the airline you booked with. Refunds depend on your ticket type and fare rules.

Can I change my SkyWest flight?

Yes, if your fare class allows it. Most standard tickets offer free changes, except Basic Economy.

Are there cancellation fees for SkyWest flights?

If you booked a Basic Economy fare, cancellation fees (or lack of refund eligibility) may apply. Standard fares are more flexible.

I booked through a travel website. What should I do?

You must cancel or modify your booking through the travel website or agent. They follow the airline’s rules.