Aegean Airlines Cancellation Policy: Everything You Should Know

There are many reasons you might need to fly home early: an abrupt change in work, a family emergency, or just a schedule switch. When that happens, the last thing you want is to lose a bunch of money or get stressed about your booking at the last minute. That’s why knowing Aegean Airlines’ cancellation policy is important.

This Aegean Airlines cancellation guide explains the airline’s policy, what your options are, and how to request a refund. For immediate help, you can call Aegean’s customer service at 1-833-282-5490.

Free 24-Hour Cancellation

At Aegean Airlines, you can cancel any flight within 24 hours of booking and get a full refund, provided your flight is at least 7 days away. There are no cancellation fees during this period. This is useful if you accidentally booked the wrong flight or your plans change immediately after purchase.

Cancellation Rules by Ticket Type

Refundable Tickets

• You have 48 hours before departure to cancel.
• A small processing fee applies, up to $2.50.
• The remainder is refunded to your original payment method.
• Taxes are always fully refunded.

Non-Refundable Tickets

• The original ticket fare is non-refundable.
• Government taxes can be refunded.
• In some countries (e.g., Israel), a partial refund is possible after deducting fees.

How to Cancel Aegean Airlines Ticket

A) Cancel Online (Quickest Option)

1. Visit www.aegeanair.com.
2. Go to “My Bookings.”
3. Sign in with your account or enter your booking code and last name.
4. Select the flight you want to cancel.
5. Review refund and fee details.
6. Confirm cancellation.

You will receive an instant confirmation email and your refund (if applicable) will start processing.

B) Cancel by Phone

If your booking is complex (multi-leg flights, extra services, codeshare tickets) or in case of emergencies (medical, bereavement, property issues abroad), call customer service at 1-833-282-5490. Provide your flight number and name, and the agent will guide you on eligibility for refunds or travel credit. You will also get a cancellation confirmation.

C) Cancel via Travel Agent or Online Platform

If you booked through Expedia, Trip.com, Kayak, or a travel agent, you must cancel directly with them:

• Contact the agency/platform.
• Provide booking details and dates.
• They will check for refunds and applicable penalties.
• You will receive a confirmation once canceled.

Note: Travel agents may charge additional fees, and refunds may take longer than direct bookings.

Refund Timeline

• Credit card refunds typically take about 7 business days.
• Other payment methods may take up to 20 business days.
• Refunds cannot be sent directly as bank withdrawals — only to the original payment method.
• Processing happens at once even if only taxes are refundable.

If Aegean Cancels Your Flight

If Aegean cancels your flight due to weather, mechanical issues, or social restrictions, you can:

• Change to any available flight free of charge, or
• Receive a full refund if the alternative flight doesn’t work for you.

All ticket types, refundable or not, are eligible for these options.

Emergency Situations

In cases of illness or death of you or a family member, Aegean may waive cancellation fees. You will need supporting documents such as a hospital or death certificate. Contact customer service for these requests.

Travel Credit Instead of Refund

For non-refundable tickets, Aegean may offer travel vouchers valid for 12 months from the booking date. These vouchers can be used for Aegean or partner airlines.

Tips to Avoid Extra Fees

• Cancel within the 24-hour free cancellation window.
• Book refundable fares if plans might change.
• Use travel insurance that covers cancellations.
• Join Miles+Bonus for more flexibility.
• Cancel as early as possible for better refund chances.

Final Thoughts

Aegean Airlines offers a relatively generous cancellation policy, depending on your ticket type. Refundable tickets provide the most flexibility, non-refundable the least. Always check fare rules before booking. If unsure, call Aegean’s customer service at 1-833-282-5490 for help.

Frequently Asked Questions

How do I cancel my Aegean booking?

Visit the “My Bookings” tab on Aegean’s website.

Will I receive a refund on non-refundable tickets?

Only government taxes are refunded, not the base fare.

What if Aegean changes my flight?

You can choose a free rebooking or a full refund.

When will I receive my refund?

Credit card refunds take about 7 business days; other methods may take up to 20 business days.

Can I cash in unused travel vouchers later?

Yes, vouchers are valid for 12 months.

Are there costs for refundable tickets?

Yes, a nominal processing fee applies, but you receive most of your money back.

Why do I sometimes need to call customer service?

Most cancellations can be done online, but phone support is better for complex cases.

What if I get sick and need emergency care?

Provide documentation (e.g., hospital note) and you may be exempt from cancellation fees.

Can I cancel if I booked through Expedia or a travel agent?

Yes, but cancellation must be done through the same platform.

Does COVID-19 cancellation qualify for a refund?

Refunds depend on ticket type and issuance date. Aegean has provided vouchers or free rebooking in some cases.