French Bee is a low-cost, long-haul airline based in France, offering international flights to destinations such as the U.S., Tahiti, Reunion Island, and the Caribbean. While known for budget-friendly fares, travelers should be aware of the airline’s cancellation and refund policies to avoid any surprises.
This comprehensive guide covers everything you need to know about the French Bee cancellation policy, refund eligibility, how to change a booking, and answers to frequently asked questions. For support, call French Bee customer service at 1-833-376-7158.
French Bee complies with U.S. Department of Transportation regulations, offering a 24-hour grace period for cancellations if:
To cancel under this rule, you can email refund@frenchbee.com with the following:
Refunds will be processed to the original payment method:
If eligible, refunds will be processed to your original payment method:
If you booked through a third party or travel agency, you must contact them directly for cancellations or refunds.
If the airline cancels your flight (due to operational reasons, weather, etc.), you are entitled to:
If you prefer to change your flight rather than cancel it:
French Bee may make exceptions for refunds or credits in the following situations:
French Bee offers optional travel insurance from third-party providers at booking. Coverage typically includes:
Refer to the insurer’s terms and conditions for complete coverage details.
Yes, if you booked on us.frenchbee.com and your flight is at least 7 days away.
Use the “Manage My Booking” feature on the website or call customer service.
You’re entitled to a refund, rebooking, or future travel credit.
No. You must cancel through the same third-party agency or website.
Yes, depending on your fare type. Flex fares allow free changes; others may charge a fee.
Usually not, unless the service wasn’t provided or the fare is fully refundable.
Possibly. You must email supporting documents for consideration (e.g., doctor’s note, death certificate).
Check your fare rules during booking, in your confirmation email, or under “Manage My Booking.”
No, but it’s highly recommended, especially for long-haul international trips.
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