At GoodluckFare, we aim to provide clarity and transparency regarding refunds for all our travel services, including flight bookings, hotel reservations, and holiday packages. Our refund process is governed by the policies of the respective service providers and the nature of your booking.
Refund eligibility depends on the fare type, provider policy, and timing of your cancellation or change request. Some bookings may be fully refundable, partially refundable, or non-refundable. Always review the fare rules and terms displayed during the booking process.
GoodluckFare service fees, if charged at the time of booking, are non-refundable unless otherwise stated.
Refunds for flight cancellations or changes are subject to the airline’s specific policies. Refundable tickets may be eligible for full or partial refunds after deducting applicable airline cancellation fees.
Non-refundable tickets typically do not qualify for refunds unless there are exceptional circumstances approved by the airline (e.g., medical emergencies or airline-related disruptions).
If a flight is canceled by the airline, passengers may be entitled to a full refund or travel credit, depending on the airline’s policy.
Hotel refunds are governed by the individual property’s cancellation and refund policies. Refundable hotel bookings can usually be canceled within a specified timeframe without penalty. After this period, partial or full charges may apply.
Non-refundable hotel bookings are not eligible for any refund under any circumstances, including no-shows.
For holiday or vacation packages, refunds depend on the combined policies of each component (flights, hotels, tours, etc.). In most cases, individual elements cannot be refunded separately once the package has started.
If a refund is applicable, it will be processed after deducting any supplier cancellation charges and non-refundable service fees.
Once a refund is approved, it will be processed to the original method of payment. Processing timelines may vary depending on the provider and your financial institution, typically taking 7 to 21 business days.
You will receive an email notification once your refund has been initiated. In some cases, refunds may be issued as travel credits based on the supplier’s policy.
In the event of cancellations due to force majeure (e.g., natural disasters, pandemics, government restrictions), refunds will be subject to the terms and conditions set by individual service providers. GoodluckFare will assist in coordinating any eligible refunds or travel credits as permitted by the provider.
If you have submitted a cancellation request or believe you are eligible for a refund, please contact our support team for updates or assistance:
Email: info@GoodluckFare.com
Phone: +1-844-549-4116