Norse Atlantic Airways, a budget long-haul airline based in Norway, offers affordable transatlantic travel. However, understanding their cancellation and refund policy is crucial to avoid unnecessary fees or issues. This detailed guide explains everything you need to know about Norse Atlantic’s cancellation rules and refund options.
Norse Atlantic operates under a low-cost model, meaning their cancellation policies differ from those of full-service airlines. Here's what you need to know:
You are eligible for a full refund if you cancel within 24 hours of booking — provided your departure is more than 7 days away. This policy applies to all fare types, including:
If your flight is listed as “Subject to Government Approval” and approval is not granted, Norse Atlantic will rebook you on the next available similar flight or offer a full refund.
If you purchased a refundable ticket and cancel within the eligible window, you will receive a full refund to your original form of payment (minus service fees if applicable). Payments made with BeyondSM Points or Surplus Cash will be refunded back accordingly, less any fees.
If you cancel a non-refundable fare, you will receive a travel credit rather than a cash refund. This credit can be applied toward future bookings.
Extras like seat selection, baggage, and onboard services are generally non-refundable unless otherwise stated.
Need help? Contact Norse Atlantic Airways customer support at 1-833-282-5490 for personalized assistance.
Norse Atlantic Airways offers different levels of cancellation flexibility based on your fare type. By understanding your ticket’s terms and acting quickly, you can avoid fees and make informed decisions. When in doubt, always consult the fare rules or speak with a customer service representative.
Yes. If your flight departs in more than 7 days, you can cancel within 24 hours for a full refund.
It depends on your fare. Economy Light and Premium Light have more restrictive policies and higher penalties.
You can cancel online via the “Manage Booking” section, by calling customer support, or at the airport counter.
Refund eligibility depends on your fare. Refundable fares return to your original payment method, while non-refundable tickets may provide travel credit.
You are entitled to a full refund or a rebooking on the next available flight.
Yes. Flextra fares allow free changes (subject to fare difference), while Light and Classic fares are more restrictive and may involve change fees.
Missed flights (no-shows) are generally non-refundable. However, flexible fares may still allow partial refunds or rebooking—contact customer service for assistance.
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