EgyptAir Cancellation Policy: A Complete Guide

Introduction

You have planned a trip and are excited, but sometimes life changes our plans. If you want to change or cancel your EgyptAir booking, this guide will help you understand how to do it.

1. The 24-Hour Cancellation Window of EgyptAir

EgyptAir offers a risk-free 24-hour cancellation window. If you change your mind within 24 hours of booking, you won’t be charged anything, provided your departure date is at least seven days away.

This is useful if you booked the wrong date, misspelled a name, or found a better deal. For assistance, call 1-833-282-5490.

2. Types of Tickets: Refundable vs. Non-Refundable

Refundable Tickets

Refundable tickets are more expensive but flexible. You generally won’t be charged for cancellations outside the 24-hour window, though a small cancellation fee or service charge might apply depending on fare rules. For help, contact 1-833-282-5490.

Non-Refundable Tickets

Non-refundable tickets are cheaper but less flexible. If you cancel, you usually won’t get a refund on the base fare, but you might get credits for future use. Taxes and service fees are often refundable depending on the ticket terms.

3. Cancellation Fees of EgyptAir

Most tickets incur a cancellation fee except during the 24-hour risk-free period. Fees vary based on route, fare class, and ticket type:

• Domestic flights usually have smaller fees.
• International long-haul flights often have higher fees.
• Flexible fares may allow free or minimal fee cancellations.
• Basic or discounted fares usually have stricter penalties, ranging from partial to full fare deductions.

4. Involuntary Cancellations by EgyptAir

If EgyptAir cancels your flight due to technical issues, weather, schedule changes, or other reasons, you are protected. You will receive a refund for any unused portion of your ticket.

5. How to Cancel Your EgyptAir Flight

Online

1. Go to the EgyptAir website and find the “Manage Booking” section.
2. Enter your booking reference and last name.
3. Select your flight and proceed to cancel.
4. Follow the instructions for refund eligibility.

By Phone

If you have trouble with the website or prefer personal help, call 1-833-282-5490. An agent will assist you with cancellation.

Visit a Ticket Office

Some tickets purchased through local payment methods can be refunded at EgyptAir offices. Visit in person to request cancellation and refund assistance.

6. How Refunds Are Processed

Once approved, refunds are issued using your original payment method:

• PayPal refunds require you to check that option on the refund form.
• Cash or bank transfer refunds may take longer and need extra paperwork.
• Refunds usually take 7 to 30 business days to appear, depending on your bank.

Keep all receipts, confirmation emails, and ticket information until your refund is received.

Common Issues and Tips

• Read fare rules carefully before purchase.
• Set reminders to cancel within the 24-hour window.
• If the website malfunctions, take screenshots and contact support.
• Keep boarding passes, receipts, and ticket numbers until your refund arrives.

FAQs

Can I cancel my EgyptAir flight within 24 hours?

Yes! EgyptAir offers a full refund if you cancel within 24 hours of booking, provided your flight is at least seven days away.

Are non-refundable tickets really non-refundable?

Yes, after the 24-hour window, most of the base fare is non-refundable. However, you may receive taxes and some fees back or convert the fare into travel credit.

How long does a refund take?

Refunds typically take between 7 and 30 business days. You can inquire about your refund status with the airline.

Can I change my flight instead of canceling?

Yes, EgyptAir allows date or route changes, but be prepared to pay change fees and any fare differences.

What if EgyptAir cancels my flight?

You can get a full refund or reschedule. If you need to stay overnight, they may cover meals and hotel costs.

Did I book through EgyptAir or a third party?

If booked through a third party, you must contact that agent or website for refunds—EgyptAir won’t have access to those reservations.

What if I skip the flight without canceling?

Skipping without canceling results in a "no-show" status and usually forfeits your ticket fare. Always cancel beforehand if plans change.

Are there exceptions for medical emergencies or family deaths?

Yes, EgyptAir may waive rules with proof, such as a doctor’s note or death certificate. It’s best to keep extra copies to support your request.